FAQs – WheelsOnWalls

Worldwide Shipping

Your Cart

Your cart is currently empty.

Continue Shopping

About WheelsOnWalls

Where are you based?

WheelsOnWalls is based in France. Every artwork is produced on order and dispatched from our lab in France, where our team handles printing, framing and packing in-house to guarantee exceptional quality.

Who is behind WheelsOnWalls?

WheelsOnWalls is led by Loïc Kernen (@loickernen), an automotive photographer based in France. With years of experience capturing classic and high-performance cars, Loïc has built a reputation for blending artistry with automotive passion.

Today WheelsOnWalls works with 12 world-class photographers to build a unique selection of automotive fine art photographs.

Shipping

How much does shipping cost?

Shipping is free across Europe (EU, UK, Switzerland and Norway). For other regions, a flat rate applies depending on the size of your print:

RegionSmallMediumLargeGiant
Europe (EU, UK, Switzerland & Norway)FreeFreeFreeFree
North America (USA & Canada) · Collector Edition10€20€45€65€
North America (USA & Canada) · Open Edition10€20€––
Australia & New Zealand20€30€50€70€
United Arab Emirates20€30€50€70€
Rest of the World20€30€50€70€

Prices shown in your selected currency.

For orders with several items, shipping is charged once, at your most expensive item’s rate, never added up per item. All deliveries are tracked.

How long does it take to receive my order?

Every artwork is produced on order in our lab in France. Dispatch time depends on the format:

PrintDispatch Time
Framed — Small, Medium, Large4 business days
Framed — Giant10 business days

Once dispatched, estimated delivery times are:

RegionEstimated Delivery
Europe (EU, UK, Switzerland & Norway)2–4 business days
North America (USA & Canada)3–5 business days
Australia & New Zealand7–14 business days
United Arab Emirates7–14 business days
Rest of the World7–14 business days

You receive your tracking details as soon as your order ships. Delays outside our control, such as customs, can happen. If your order is late, please contact us.

Will I pay customs or import duties?

Not in the EU, the UK or the USA. Orders shipped to the UK and the USA are sent DDP (Delivery Duty Paid): import duties and taxes are prepaid, so there are no surprise fees at delivery.

For other destinations outside the EU, local customs fees may apply on delivery and are payable by the recipient.

The Artworks

What is the difference between a Collector Edition and an Open Edition?

Collector Edition
Presented in our contemporary aluminium frame by Nielsen Design (Germany) and delivered ready to hang. Each print is numbered out of a worldwide limited edition: your number appears in the lower right corner of the mat board and on the Certificate of Authenticity attached to the back of the frame. Available in Small, Medium, Large and Giant.

Open Edition
Printed on the same museum-quality paper and mounted on the same mat board as our Collector Editions, but presented unframed in a crystal-clear protective sleeve. Each print is individually numbered, though not limited to a fixed run, with the photographer, the artwork description and the Certificate of Authenticity attached to the back. Available in Small and Medium. An easy, ready-to-give gift.

What materials do you use?

Collector Edition

  • Paper: Canson Infinity Platine Fibre Rag
  • Frame: Nielsen Design aluminium profile 34, in matte black, walnut (dark wood) or oak (light wood)
  • Mat board: FSC® natural fibre, classic white, 1.4mm deep
  • Protection: museum-grade 3mm UV-resistant Plexiglas®

Open Edition

  • Paper: Canson Infinity Platine Fibre Rag
  • Mat board: FSC® natural fibre, classic white, 1.4mm deep
  • Presentation: wrapped in a crystal-clear protective sleeve

Printing, framing and assembly are all done in-house in our lab in France.

Are the prints limited edition?

Collector Editions are: each one is numbered out of a worldwide limited edition. Open Editions are individually numbered but not limited to a fixed run. Both come with a Certificate of Authenticity.

Are the prints signed by each artist?

The signature on the passe-partout and on the certificate of authenticity is hand-stamped at the lab with a museum-grade stamp that reproduces the original artist’s signature. Every artwork is created in full collaboration with the artist.

Are these prints officially licensed?

Yes, every image comes from one of our partner photographers and archives. Each WheelsOnWalls purchase directly supports the gallery and the photographer behind the artwork.

Returns & Exchanges

How do I return a wrong or defective item?

We take great pride in our prints and know your expectations are high. If anything is wrong with your order, such as damaged packaging, a printing defect or the wrong item, you can choose to:

  • exchange your print for another of equal value, or
  • receive a full refund of the purchase price.

For damaged or incorrect items, WheelsOnWalls covers the return shipping costs. Contact us at contact@wheelsonwalls.shop to start a return.

Do you accept returns or exchanges?

Not completely satisfied with your print, or changed your mind? We accept returns within 14 days of delivery. You can:

  • exchange your print for another of equal value, or
  • receive a full refund of the purchase price.

Important: return shipping costs are paid by the customer, and the print must come back in perfect condition. Damaged prints are not eligible for a refund or exchange.

For returns or exchanges, contact contact@wheelsonwalls.shop. No returns or exchanges are accepted more than 14 days after delivery.